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Administration Level 2 and Level 3

These are offered in the workplace, either as discrete programmes which stand alone or as part of some Government funded programmes.

The purpose of the NVQ qualification is to ratify the skills that an employee already has and to suggest improved methods of working where appropriate.

The NVQ is achieved by completion of a range of units to make up the qualification.  Each unit deals with a separate area of activity within the chosen specialist area.

Evidence towards the units is gathered form evidence in the workplace.  This is generally achieved via witness statements of the learner’s competence from senior members of staff in the workplace, by personal testimony of the learner concerned, and by observation by a member of Lawtrain staff.

The qualification is divided into units covering various administrative tasks within the office environment.  There are many units that the learner can select from in order that they can cover areas of work that they are both familiar with and interested in from the workplace environment.

We use a system of e-learning to minimise the disruption in the workplace and to allow learners the maximum flexibility to complete the work.

The units in the Administration NVQ Level 2 include:

Carry out your responsibilities at work
Work within your business environment
Ensure your actions reduce risks to health and safety
Manage customer relations
Manage diary systems
Deal with visitors
Organise business travel and accommodation
Process customer financial transactions
Use of IT systems and software

There are many more units available, and to complete the award at level 2 the learner must complete a total of five units.

The units in Administration NVQ Level 3 include:

Carry out your responsibilities at work
Work within your business environment
Ensure your own actions reduce risks to health and safety
Use IT Systems
Supervise an office facility
Procure products and services
Manage and evaluate customer relations
Manage payroll function

Again there are many more units available, and to complete the award at level 3 the learner must complete a total of six units.